AI Behavior
Prompt adherence, hallucinations, tool-selection errors, consistency across reruns, refusal quality, and eval drift over time.
Qualura is a senior-only QA agency for teams building AI products. We find the failures traditional QA can't see. Hallucinations, silent state breaks, quiet decision drift. All before your users do.
AI products fail in places traditional QA can't see. Hallucinated answers. Silent API timeouts. Agents choosing the wrong tool confidently. Regressions where responses stay "valid" but become less trustworthy over time.
AI QA demands a different toolkit. We focus on the products where correctness matters more than polish. AI systems, automation-heavy workflows, and high-stakes software. No vague reports. Just evidence of what's broken and what to fix first.
Five days. Five specialists. One clear answer on whether your AI is ready to ship.
We map your product, capture baseline behavior, and start probing the model itself, prompt adherence, hallucinations, tone drift, refusal patterns.
Deep functional paths. What happens on retry, on stop, on refresh. Chat history, session state, context windows, every place state can quietly break.
Concurrent requests, adversarial inputs, unusual locales, long inputs, empty inputs. WCAG audit on every interactive surface, including streamed responses.
Prompt injection, data leakage, auth boundaries, API integration points. The silent errors that don't surface to the user but corrupt trust over time.
Cross-device validation, regression sweep, and synthesis of every finding into an executive summary, risk framework, and a clear Go / No-Go recommendation.
Fixed scope. Fixed duration. Limited sprints per month.
Six pillars of AI quality assurance. Senior specialists in each.
Prompt adherence, hallucinations, tool-selection errors, consistency across reruns, refusal quality, and eval drift over time.
Every user-facing flow, including retries, stops, edits, regenerations, and long-running conversations where state quietly drifts.
Streamed rendering, chat history, context persistence, session recovery, rapid-click edge cases, and visual regressions.
Prompt injection, data leakage, rate limits, auth boundaries, concurrent request handling, and integration failure paths.
WCAG 2.2 compliance, keyboard navigation, screen reader support for live-updating and streamed AI content.
Time-to-first-token, perceived latency, concurrent load, and degradation under real-world network conditions.
For teams that need more than a 5-day audit, we run ongoing QA engagements tailored to your stack.
Human-led testing to find the logic gaps and UX issues that automation misses. We test for intuition, not just function.
Robust, self-healing frameworks (Playwright, Selenium) integrated into your CI/CD for rapid, confident deployments.
Comprehensive testing on real iOS and Android devices. Flawless performance across fragmented ecosystems.
Validating the invisible backbone of your product. We test endpoints, data integrity, and security below the UI layer.
Stress-testing your infrastructure to simulate peak traffic and ensure stability under heavy user loads.
Ensuring your product is usable for everyone. We audit against WCAG standards for inclusivity and compliance.
We specialize in AI products, agents, copilots, RAG systems, and automation-heavy workflows. We also work with teams building complex SaaS, clinical software, compliance platforms, and any product where correctness matters more than surface polish.
If your product has a failure mode that's subtle, quiet, or hard to reproduce, that's the kind of work we take on.
Senior-led · AI-native · NDA-bound on every engagement
Qualura is a senior-led team of QA specialists activated per engagement. Every member has 4+ years of hands-on testing experience on enterprise-scale AI and SaaS products. AI copilots, collaboration platforms, search systems, productivity tools, and AI-powered notebooks used by millions of users globally.
Our team holds Lead Engineer-level specialists with backgrounds in global IT services programs. Every Qualura project is staffed by testers who've shipped at scale, not people learning on your product.
We can't name the products we've worked on. Every engagement, past and present, is NDA-bound. What we can say is that if you're building a modern AI assistant, agent, or copilot, someone on our team has already tested a product like it. And broken it in ways you'll want to know about before your users do.
Activated per engagement. Scaled to your scope. Held to your confidentiality.
Honesty is part of the service.
The questions most teams ask before Day 1.
AI is our focus because that's where most QA teams are weakest, but we work with any product where correctness matters. Complex SaaS, clinical workflows, underwriting systems, compliance platforms. The common thread is failure modes that are subtle rather than obvious.
Yes. The best time to run the Sprint is 2 to 4 weeks before a major release, so you have time to act on what we find. It also works as a pre-funding diligence exercise or as a baseline audit on a product already in production.
Then it was worth running the Sprint. You'll get a severity-ranked list and a clear remediation sequence. We'll tell you honestly whether the product is shippable, and if it isn't, what the minimum bar looks like.
No. The Sprint is deliberately audit-only. It keeps the engagement short, the scope tight, and our recommendations unconflicted. We hand your engineers everything they need to act quickly. For ongoing QA help beyond the Sprint, we run separate engagements.
Every bug ships with reproduction steps and evidence (logs, screenshots, network traces). For AI behavior findings, we include the exact prompts, model versions, and seeds where applicable, so your team can reproduce and verify independently.
Senior QA specialists only. Every member has 4+ years of hands-on experience, each owning a pillar: AI behavior, functional, UI/state, API/security, and accessibility/performance. No juniors billed as seniors.
Pricing depends on the engagement. Reach out via the form below with a short note about your product and what you're trying to validate. We'll reply within one business day with scope, timeline, and a quote.
Tell us about your product.
We run a limited number of engagements at a time. Fill the form or email us. We'll reply within one business day.
hello@qualura.com linkedin.com/company/qualuraor email us directly at hello@qualura.com